Returns & Exchanges

At Lotto Sport Bangladesh, we are committed to your satisfaction and offer a hassle-free return policy within 7 days of purchase for unused sports gear and apparel. Please ensure all items remain in their original packaging with tags intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Return Request

  Contact our customer support team or log into your account to submit a return request within 7 days of receiving your order.

• 2.
  Pack Your Items

  Securely pack the unused products in their original packaging, ensuring all tags, labels, and the original invoice are included.

• 3.
  Handover to Courier

  Our authorized logistics partner will collect the package from your doorstep, or you may be directed to drop it off at the nearest Lotto outlet.

• 4.
  Quality Inspection & Refund

  Once your return reaches our warehouse and passes a quality check, we will process your refund or exchange within 5-7 business days.